![]() If your iPhone isn't working as it should, such as it has frozen up, become unresponsive, stuck on Apple logo and not turning on, get suck during software update, then you will need to put the device into RECOVERY MODE in order to rescue it. I want to save my pictures before I restore it. An unknow error occurred (9).' I wasn't able to get out of recovery mode nor do a restore. So I connected to iTunes to do an update and restore and it always failed with this 'The iPhone could not be restored. Before this the phone was not booting up, unless I hooked up the power cable. I have an iPhone XS stuck in recovery mode.
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